LEGAL REFERENCE

Hamara Privacy Policy — Aapka Account Ke Liye Tayyar

chicken rode mein aapka personal information aur financial data ko encryption ke zariye protect kiya jata hai. Hum JazzCash, Easypaisa, SadaPay aur Raast transactions ko logon ke secrets...

Data EncryptionAccount PrivacyPayment SecurityWithdrawal Protection

Lobby dekhen Read FAQ

Hamari Privacy Posture — Jahan Local Qanoon Ijazat Deta Hai

Aapka account information — login details, email, phone number, address aur JazzCash/Easypaisa identifiers — sab encrypted storage mein rakha jata hai. Jab aap deposit karte ho, payment gateway apke banking information ko hash karta hai; chicken rode ke servers mein koi full card number nahi rehta. Withdrawal requests ko manual verification se guzarna padta hai takay hisaab usky owner ko hi mile.

Hum third parties ke saath aapka data share nahi karte, sivaay uss waqt jab local Pakistan authorities qanuni hukm dain. Account deletion ka request accept karne par hum aapke sab personal records ko 90 din mein puraa remove kar dete hain, transaction history ke ilawa jo tax / compliance ke liye mukayyad rehta hai.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SAWAL?

Apne Privacy Ke Bare Mein Poochne Ke Raasty

Agar aapko aapke data ya privacy setting ke bare mein sawaal ho, hum teen channel par available hain. Support team 24/7 tayyar...

CREDIBILITY SIGNALS

Hamari Privacy Framework — Industry Standard Practices

chicken rode ne apne privacy operations ko international encryption standards aur Pakistan ke financial regulations ke aaswas le kar banaya hai. Har withdrawal request aur payment flow mein...

SSL/TLS Encryption

Har connection encrypted rehta hai. JazzCash, Easypaisa, SadaPay aur Raast links ka data tunnel secure transmission mein chalti hai.

Two-Factor Authentication

Aap apne account ko 2FA se protect kar sakte ho. Login aur withdrawal dono mein SMS OTP ya authenticator app...

Withdrawal Verification

Har paise nikalne se pehle hum account holder ke identity aur linked payment method ko verify karte hain.

Session Timeout

Inactivity ke 15 minute baad automatic logout hota hai. Mobile app par bhi yeh setting active rehti hai.

Payment Tokenization

JazzCash aur Easypaisa wallet IDs ko tokenized format mein save kiya jata hai, na ke raw account numbers.

Compliance Audit Trail

Sab transactions aur account changes ka log maintain hota hai. Anti-fraud checks har withdrawal par automatically chalti hain.

Aapke Privacy Haq — Har Supported Region Mein Barabar

chicken rode ne ek unified privacy posture rakhha hai jo sab supported Pakistan locations mein lagoo hota hai. Chahe aap Karachi se ho, Lahore se, Islamabad se ya...

Account Data Protection	Login credentials aur personal info sab regions mein same encryption mein rehta hai.
JazzCash Privacy	JazzCash linked accounts apne tokenized store mein safe hain; full CNIC number na store hota hai.
Easypaisa Deposits	Easypaisa wallet linking ke baad transaction history sirf aapke account log mein rehta hai.
SadaPay Withdrawals	SadaPay se nikale gaye paise ke records encrypted aur verified hain har baar.
Raast Integration	Raast payments hamari system mein direct bank linkage ke through jate hain, aur privacy intact rehta hai.
Cross-Region Consistency	Har supported ilaqay mein aapko same data-protection guarantees milte hain, qanoon ke aaswas.
Device Access Limits	Account ko simultaneously 3 devices se access kar sakte ho; phir additional sessions block ho jate hain.

Aapke Account Ke Andar Kaun Se Privacy Controls Hain

Dashboard mein aap apna complete privacy profile dekh sakte ho. Session logs, linked payment methods, communication preferences aur login history — sab transparent aur editable hai...

Session Manager

Dashboard mein dekhen kaun se devices se login ho rakha hai. Suspicious device detect karo aur logout kar sakte ho immediately.

Payment Method Manager

Apne JazzCash, Easypaisa, SadaPay ya Raast account ko add, remove aur update kar sakte ho. Har change logged aur secured hota hai.

Communication Preferences

SMS, email aur push notifications ko customize kar sakte ho. Unwanted promo messages ko block kar sakte ho.

Login History

Pichle 90 din ka complete login log dekh sakte ho — time, device, IP address, location sab.

Withdrawal Address Book

JazzCash, Easypaisa ya Raast withdrawal addresses ko apne address book mein save kar sakte ho. Har naya address pehle verify hona padta hai.

Data Download Request

Apne sab personal data ka complete copy export kar sakte ho — transactions, profile, communication history, sab kuch.

Aksar Pooche Jaane Wale Privacy Sawal

Nahi. JazzCash wallet ka sirf tokenized reference store hota hai. Aapka actual CNIC, phone number ya account number koi bhi encrypted form mein save nahi rehta. Har deposit aur withdrawal JazzCash gateway through verify hota hai, aur hum token-based reference rakhte hain.

Nahi, jab tak Pakistan ke law enforcement ya court authority written order na de. Normal conditions mein aapka payment history sirf aapke account mein private rehti hai. Hum Easypaisa ke saath direct data share nahi karte; sirf linked wallet ka token exchange hota hai.

Login history aur session logs 90 din tak available hote hain dashboard mein. Aap kabhi bhi apne active sessions ko review kar sakte ho aur suspicious device ko log out kar sakte ho. Purani history automatic delete ho jati hai 90 din baad.

Account deletion ke baad aapka personal information (email, phone, address) 90 din mein permanently delete ho jata hai. Lekin transaction history aur withdrawal records Pakistan ke tax aur compliance laws ke liye 5 saal tak stored rehte hain, aur identify nahi ho sakte.

Bilkul. SadaPay linked account mein withdrawal ka request hamari system mein encrypted transmit hota hai. Paise transfer hone baad, SadaPay bank account mein chal jate hain — aur us ke baad chicken rode ke paas sirf transaction receipt store rehti hai, account details nahi.

Haan, completely customize kar sakta ho. Dashboard ke Communication section mein SMS, email aur push notifications ko separately on ya off kar sakte ho. Security alerts aur withdrawal confirmations hamesha binary toggle se manage hote hain.

Nahi. Raast direct bank routing ke through security mein same hoti hai jaise JazzCash aur Easypaisa. TLS 1.2 encryption sab payment methods par uniform hai. Raast transactions bhi apke account log mein anonymized format mein store hote hain.